The Coral Beach Club in Lian, Batangas : A Review

As of writing, the place has an average rating of 4.2 / 5 stars on Google reviews. Place and amenities were good but they need to train their staff in handling customer queries and concerns. Read on to find out why.

Checking-in

Upon arrival, we were pleased to find ample parking spaces. Booking wasn’t under my name and we arrived at the area first. As soon as I provided his name, the keys for all the rooms were given to me. Not sure if I should be alarmed, but I wasn’t even asked to provide any proof that I am related to that person or if I am authorized to claim the booking.

The Room

Room was basic, nothing special but it’s got everything you need. So ininspect ko na naman kung “detailed” ba sila maglinis and ayun na-disappoint na naman ako. May hair sa floor ng C.R.

Nag-antay kami ng room attendant, walang dumating then finally bigla nalang gumana na lahat ng ilaw. (So at this point, di ko alam if may main switch ba sila sa office na binuksan na ayaw lang aminin na hindi nabuksan or finally na-figure out na namin yung proper way).

Common Area and Restaurant

They have a swimming pool, billiards area, in-house spa and restaurant. The restaurant food, as with the reviews, you’ll either love it or hate it – depends on your taste. I personally didn’t like their “timpla”, it was too bland for me. But for other members of the family, they were okay with it.

The swimming pool is perfect for us kasi may mga toddlers kami. Yung beach, hindi masyadong swiming-friendly kasi puro balsa. My favorite part of the place was the duyan by the beach.

What I don’t like about the common area is may nags-smoke ng cigarette. May kasama siyang foreigner so di ko alam if sila ba ang owner or maybe friends with the owner. May mga toddlers kami and hello, near the restaurant and beach siya nags-smoke. Impossible na designated smoking area yun kasi sa may entrance siya ng papunta beach. Super disappointing.

The Beach

The beach is okay. A bit better than Nasugbu’s beach kasi less corals more sand. Pwedeng pwede maglaro ng sand ang toddlers sa shore. What’s disappointing really is the number of Balsa (Floating Rafts) that is along the shore. I hope the city government would regulate them, like provide them a certain docking area so they won’t be all over the place.

We made the mistake of renting out a “balsa” for Php 1100. We were promised heavens and we were given purgatory. Hahahaha. Charot. Kasi sabi samin ni Kuya, dadalahin daw kami sa isang area ng beach na kid-friendly and ayun fish feeding.

Ayun, fish feeding, ilalayo nila ng kaunti yung balsa sa shore then dudurog ng Sky Flakes. The End. So nag-expect na kami na dadalahin sa ibang part ng dagat or beach pero hindi, yun na yun. Dun na yun. Technically, kung tamad ka lang magswimming papuntang malalim perfect yung balsa for you. Iyak tawa. Goodbye, Php 1100.00!

May mga walking vendors along the beach at tuwang tuwa ako kasi may ripe mangoes for only Php 20.00 per kilo. Isang basket yun, 3 kilos daw yun so Php 60.00. Ay grabe, super tamis. Kung may babalikan ako doon, mangga lang. And tinimbang ko sa bahay paguwi yung mangga, 3 kilos naman nga talaga.

Customer Service

Upon arrival palang sa rooms, we had trouble locating the proper way of turning the lights on – yes, there is a “proper” way as the power sources were connected to one main switch and we got tired of guessing if it’s on or off (as it doesn’t have labels). We gave up and thought power wasn’t fully activated in our unit and went to the receptionist to ask for help.So here is the first encounter with their customer service.

Me: “Excuse me, di po bumubukas yung ibang ilaw sa room namin parang may naka-off na outlet and power”

Receptionist (R) : “Ay ma’m bumubukas po yun”

Me: Ayaw po kasi eh, kanina pa namin fini-figure out. (In my mind, kung bumubukas naman eh tingin mo ba mage-effort ako lumabas dito para magpatulong?)

R: Sige po papuntahan ko po.

It would have been better if sa simula palang sabihin mo na papuntahan mo nalang sa attendant. And sana kapag sinabi mo na pupuntahan ng attendant, may pupunta talaga. Hahaha.

Ito pa, upon checking out, meron nasa harapan ko na mag-asawa na nauna. Narinig ko yung usapan nila:

Customer (C): “Miss, feedback ko lang, yung food sa restaurant na order namin sobrang anghang galit ata yung chef niyo sa paminta. Kahit yung pancit, maanghang di tuloy nakain ng bata. Ako mahilig ako sa maanghang pero hindi ko din talaga nakain. “

Receptionist (R): “Ay ganun po talaga yung timpla namin, dapat po ni-request niyo na hindi maanghang”

Best if sabihin niyo nalang na “Ay ganun po ba? Pasensya na po. Iforward ko po feedback sa chef”.

The Verdict

So, babalik pa ba kami doon? Siguro, if wala lang choice, like kung fully booked na ulit ibang resorts and last option na siya. Parang di kasi nila vina-value yung customers nila.

So there, hopefully nakatulong ito sa mga nagbabalak mag-book doon on what to expect from the resort. 🙂

Containers by Eco Hotel – Tagaytay: A Review

My family was invited to attend a 7:30 AM wedding in Batulao, Batangas a couple of months ago and my toddler is part of the entourage as one of the flower girls. We decided it would be best if we book a hotel nearby to stay in the night before so I went to online and was delighted to find an Eco-friendly hotel!

Facade.

Checking in

Hindi ko na-picturan yung lobby area but it was super Instagram-able. The whole place was actually, Instagram-able. Maliit but functional, super lamig and mabango. Nagdi-diffuse sila ng Verbana oil kaya super relaxing.

Checking in took less than 10 minutes. Literal. After verifying my identity for the online booking, may ipapa-sign lang sayo na rules and regulations (no smoking inside the room, segregate trash, additional charge for pets, etc.) then you are good to go.

Third floor ang room namin and walang elevator kaya hindi siya PWD-friendly. Meron naman rooms sa ground floor and pwede i-request na doon kayo ilagay, if needed.

The hotel was filled with modern art and lots of common areas where kabataans could hang to read a book or play Mobile Legends at.

The Room

The room is quite small compared to other hotel’s standard room but you won’t feel it because it was decorated in a way to make it look spacious. A lot of natural light comes in because of the big window. Medyo industrial yung feel with a basbas of art here and there. Don’t expect a view of the Taal Lake kasi it is situated at the opposite side of the road. We had a nice view of the little dining area and front garden.

First thing I check upon getting to the room is yung cleanliness. Detailed cleaning lalo na sa bathroom. Our bed sheets, disappointed kasi meron stain (na mukha namang galing sa food). White sheets ang gamit nila so I was expecting na dapat spotless kasi madali naman linisin ang white sheets. And ayun, may isang pirasong short hair (na ayaw ko isipin saan galing) above the water closet.

All else is clean, even the rest of the bathroom.

Common Area and Restaurant

My favorite part. The whole 4th level is a common area with their in-house restaurant called “Camping & Grilling at the Roofdeck”. It has a playground and glamping tents for rent at the opposite side of the restaurant.

Super accommodating ng servers, super daming choices for alcoholic drinks and super fun experience yung pag-ihaw ihaw ala hotpot sa gitna ng table.

We went up the playground at 3pm, we were supposed to visit the zoo para ipasyal ang bata at 4pm pero nakalimutan namin sa sobrang enjoy. We had dinner doon na din pero meron din Japanese restaurant sa harap ng hotel if gusto niyo ng options.

Sleep Quality

Sa reviews, sinasabi nila na dahil gawa sa container van ang hotel, maririnig niyo all sort of ingay ng mga tao around and of those inside the other rooms. We checked in on a Friday night and siguro dahil wala masyado tao, we didn’t experience this.

What we experienced is yung rinig mo yung mga kotse sa highway. Yung hotel kasi is right along the main road kaya all sorts of dumadaan rinig mo. But you’ll get used to it after a couple of minutes and it won’t be that bothersome especially if you are tired from the travel and activities.

The Verdict

Babalik ba kami? Definitely. Relatively malinis, super friendly staff and really awesome value for money.

We also got curious about the other Eco Hotel that they have in Tagaytay (Cabins by Eco Hotel with Taal Lake View) and discovered they also have villas and serviced apartments in Makati, Batangas, Bohol, Boracay and El Nido.